Knowledge Base

Glossary

Plain-English definitions for the terminology used across UGRADO.

Bet Slip: A bet slip is a record of the selections you have made and the amount you wish to wager before confirming a bet.
Cashout: Cashout allows you to settle a bet before the event ends, locking in a profit or minimizing a loss based on the current odds.
Decimal Odds: Decimal odds show the total payout you receive for each unit wagered, including your original stake; a higher number means a bigger win.
Deposit Match Bonus: A deposit match bonus is when the casino matches a percentage of your deposit up to a set amount, giving you extra funds to play with.
eWallet: An eWallet is a digital account (like Boost, GrabPay, or Touch 'n Go) that lets you deposit and withdraw funds at online casinos quickly.
Free Spins: Free spins give you a set number of rounds on a slot without using your own money, with any wins usually subject to wagering rules.
House Edge: The house edge is the mathematical advantage the casino has over players in any given game, expressed as a percentage.
KYC: KYC stands for Know Your Customer, a process where the casino verifies your identity to prevent fraud and comply with regulations.
Licensed Operator: A licensed operator is an online casino that holds a valid gambling licence from a recognised authority, ensuring it follows strict rules for fairness and security.
Live Dealer: A live dealer game streams a real human dealer to your screen, allowing you to place bets and interact in real time.
Loyalty Points: Loyalty points are earned every time you wager and can be exchanged for bonus credits, free spins, or other rewards.
Minimum Withdrawal: The minimum withdrawal is the smallest amount you can cash out at one time; it varies by casino and payment method.
No Deposit Bonus: A no-deposit bonus is a small amount of bonus funds or free spins you receive just for creating an account, no deposit required.
Offshore Casino: An offshore casino is a gambling site based outside Malaysia, often licensed in another country, which may offer different consumer protections.
Progressive Jackpot: A progressive jackpot is a prize pool that grows each time the game is played and can be won randomly or through a special combination.
Provably Fair: Provably fair is a system that lets players verify that each game result was generated fairly, using cryptographic hashes.
Referral Bonus: A referral bonus gives you a reward—usually a bonus or free spins—when you successfully invite a friend who signs up and deposits.
Responsible Gambling: Responsible gambling refers to practices and tools that help you stay in control of your betting activities, such as deposit limits and reality checks.
RNG: RNG stands for Random Number Generator, the software that ensures the outcome of each game round is completely random and fair.
RTP: RTP stands for Return to Player, a percentage that shows how much of the total money bet on a game is paid back to players over time.
Self-Exclusion: Self-exclusion lets you temporarily or permanently block your own account to help you stop gambling when you feel it's becoming a problem.
Time-Out: A time-out is a short, self-imposed break from gambling that temporarily suspends your account for a chosen period.
VIP Program: A VIP program rewards regular players with perks such as higher deposit limits, exclusive bonuses, and personal account managers.
Volatility: Volatility describes how often and how much a slot game pays out; high volatility means bigger but less frequent wins.
Wagering Requirement: A wagering requirement is the number of times you must bet the bonus amount before you can withdraw any winnings from it.